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Shipping & Returns

!!! Please Expect Delays in Printing Process Due to the Coronavirus Pandemic !!!

We offer free shipping use UPS, FedEx and DHL to deliver all our goods - we offer the fastest "ORDER TO DELIVERY" time in the industry. We take Pride in the fact that we have over 99.98% on-or before-time deliveries.


We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.


RETURNS
All returns must be postmarked within forty five (45) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


RETURN PROCESS
To return an item, please email customer service at info@pawsincrown.com or simply click on Return Items under your order history.
Return shipping charges will be paid or reimbursed by us.


REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.


EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
●  Paws In Crown believes in customer satisfaction. If you find any defect in our print, we will make it perfect for you. This includes any manufacturer's defects such as loose or wavy canvas, bubbles, scratches, or fading. If this occurs, we will either replace your canvas print or fix it at our cost. If you require a reprint or refund, the process can be expedited by providing a digital image of the damage or defect along with a clear description of the problem (try to be as descriptive as you can while sending defective image). Please contact us at info@pawsincrown.com; we will be happy to assist you.


QUESTIONS
If you have any questions concerning our return policy, please contact us at:
info@pawsincrown.com